Privacy policy

IT-GRAD NL B.V. («us», «we», or «our») operates the www.serverspace.io website (the «Site»).

We understand that you care about how we use the information you gave to us. We appreciate your trust and try to store and use your information in accordance with applicable laws. This page describes our privacy policy. When visiting  www.serverspace.io (the “Site”), you accept and give your consent to the practices described in this Privacy Policy notice.

The information we receive from customers helps us continually improve your shopping experience at IT-GRAD NL B.V. 

DEFINITIONS:

Definitions

The Privacy Policy of the Site is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). For a better understanding of this agreement, we have listed the definitions used in our Privacy Policy:

Personal data

Personal data means any information relating to an identified or identifiable natural person (“data subject”). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject

Data subject is any identified or identifiable natural person, whose personal data is processed by the controller responsible for the processing.

Processing

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

Controller or controller responsible for the processing

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Processor

Processor is a natural or legal person, public authority, agency or another body which processes personal data on behalf of the controller.

Third party

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Consent

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

 

INFORMATION ABOUT CONTROLLER

Company name: IT-GRAD NL B.V.

Address: Herikerbergweg 292, 1101

CT Amsterdam, Nederland

Phone: +31-20-308-5158

Email: info@serverspace.io

Website: www.serverspace.io

 

INFORMATION COLLECTION

Account Registration

When you create your personal account we may ask for your contact information such as name, last name, company name, address, email address, and telephone number. If you choose to refer a friend to our Site, we may also collect your friend’s email address so that we may send them a referral or promotional code to sign up for our Site.

Payment Information

When you add your financial account information to your Account, that information is directed to our third-party payment processor through a secure connection. We do not store your financial account information on our systems; however, we have access to and may retain, subscriber information through our third-party payment processor. 

User Content

Our «Site» feature allows you to publicly post content on our Site. By registering for our Community, you agree that your profile information and the content you post may be viewed and used by other users and third parties we do not control.

Communications

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We may also receive a confirmation when you open an email from us.

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Cookies and Other Tracking Technologies

We collect certain information automatically and store it in log files. Also, when you use our Site, we may collect certain information automatically from your device. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, landing page, and referring URL. To collect this information, a cookie may be set on your computer or device when you visit our Site. Cookies contain a small amount of information that allows our web servers to recognize you. We store information that we collect through cookies, log files, and/or clear gifs to record your preferences. We may also automatically collect information about your use of the Site’s features, about the functionality of our Site, frequency of visits, and other information related to your interactions with the Site. We may track your use across different websites and services. In some countries, including countries in the European Economic Area («EEA»), the information referenced above in this paragraph may be considered personal information under applicable data protection laws.

Usage of our Site

When you use our Site, we may collect information about your engagement with and utilization of our Site, such as processor and memory usage, storage capacity, navigation of our Site, and system-level metrics. We use this data to operate the Site, maintain and improve the performance and utilization of the Site, develop new features, protect the security and safety of our Site and our customers, and provide customer support. We also use this data to develop aggregate analysis and business intelligence that enable us to operate, protect, make informed decisions, and report on the performance of our business.

Third-Party Accounts

If you choose to link our Site to a third-party account, we will receive information about that account, such as your authentication token from the third-party account, to authorize linking. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.

Third-Party Partners

We may also receive publicly available information about you from our third-party partners and combine it with data that we have about you.

Right to erasure (‘right to be forgotten’). You have a right to be forgotten. If you do not agree with the collection or use of your personal information as outlined in this policy and you want us to delete your data, please email us at info@serverspace.io. However, we may not be able to fully comply with your request, if there are other lawful reasons for us to process your data such as a legal obligation.

  

INFORMATION USE

IT-GRAD NL B.V. uses the information we collect in various ways, including to:

— To provide and maintain our Site — To notify you about changes to our Site

— To allow you to participate in interactive features of our Site when you choose to do so

— To provide customer support — To gather analysis or valuable information so that we can improve our Site

— To monitor the usage of our Site

— To detect, prevent and address technical issues

— To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

 

INFORMATION SHARED

We may share the information we collect in various ways, including the following:

Vendors and Service Providers

We may share information with third-party vendors and service providers that provide services on our behalf, such as helping to provide our Site, for promotional and/or marketing purposes, and to provide you with information relevant to you such as product announcements, software updates, special offers, or other information.

Aggregate Information

Where legally permissible, we may use and share information about users with our partners in an aggregated or de-identified form that can’t reasonably be used to identify you.

Advertising

We work with third-party advertising partners to show you ads that we think may interest you. These advertising partners may set and access their own cookies, pixel tags, and similar technologies on our Site, and they may otherwise collect or have access to information about you which they may collect over time and across different online services.

Third-Party Partners

We also share information about users with third-party partners in order to receive additional publicly available information about you.

Information we share when you sign up through a referral

If you sign up for our Site through a referral from a friend, we may share information with your referrer to let them know that you used their referral to sign up for our Site.

Analytics

We use analytics providers such as Google Analytics. Google Analytics uses cookies to collect non-identifying information.

Business Transfers

Information may be disclosed and otherwise transferred to any potential acquirer, successor, or assignee as part of any proposed merger, acquisition, debt financing, sale of assets, or similar transaction, or in the event of insolvency, bankruptcy, or receivership in which information is transferred to one or more third parties as one of our business assets.

As required by Law and Similar Disclosures

We may also share information to (i) satisfy any applicable law, regulation, legal process, or governmental request; (ii) enforce this Privacy Policy and our Terms of Service, including investigation of potential violations hereof; (iii) detect, prevent, or otherwise address fraud, security, or technical issues; (iv) respond to your requests; or (v) protect our rights, property or safety, our users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

With your consent

We may share information with your consent.

 

LEGAL BASIS FOR PROCESSING PERSONAL DATA UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are from the European Economic Area (EEA), IT-GRAD NL B.V. legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

IT-GRAD NL B.V. may process your Personal Data because:

          We need to perform a contract with you

          You have given us permission to do so

          The processing is in our legitimate interests and it’s not overridden by your rights

          For payment processing purposes

          To comply with the law

 

THIRD-PARTY SERVICES

You may access other third-party services through the Site, for example by clicking on links to those third-party services from within the Site. We are not responsible for the privacy policies and/or practices of these third-party services, and we encourage you to carefully review their privacy policies.

 

SECURITY

IT-GRAD NL B.V. is committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.

 

DATA RETENTION

IT-GRAD NL B.V. will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

IT-GRAD NL B.V. will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Site, or we are legally obligated to retain this data for longer time periods.

 

YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

 

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. IT-GRAD NL B.V. aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your personal information.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format and have the right to transmit those data to another controller.

The right to withdraw consent. You also have the right to withdraw your consent at any time where IT-GRAD NL B.V. relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

 

CHILDREN’S PRIVACY

IT-GRAD NL B.V. does not knowingly collect information from children under the age of 16, and children under 16 are prohibited from using our Site. If you learn that a child has provided us with personal information in violation of this Privacy Policy, you can alert us at info@serverspace.io

 

CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

 

CONTACT US

If you have any questions or concerns about this Privacy Policy, please feel free to email us: info@serverspace.io

 

 

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